Refund policy

If you feel less than confident you have chosen the right products, please contact us before submitting an order. Wondering how up to date a map really is? Will a certain map suit your exact purpose? Is your town on the map? The Map Center cheerfully answers questions like this. Trial and error shopping is wasteful because returned maps can seldom be resold as new and we cannot dump returns and overstock back to our suppliers as retail giants do. Instead, we stand for patient, knowledgeable customer service before the sale, sufficient to get it right the first time.

If your purchase is not as expected due to an error on this website or other communication from us, or due to shipping error or merchandise defect, we will correct the problem. If your shipment was damaged in transit do not discard the items or the packaging. Let us know as soon as possible and we will arrange a prompt replacement of your order.

All other returns must be authorized by phone or email and are subject to a 20% restocking charge. Returned packages must be marked with our return authorization number. The customer is responsible for all shipping charges and properly repacking the merchandise. Credit will be issued only for merchandise received in new condition. The Map Center will not accept delivery of any returned package that is not clearly marked with our return authorization number.